Unfortunately going to have to give this place 3 stars. 3 stars for them being super nice to me and helping me to the fullest with what I needed when I first arrived. But on a unfortunate situation, I bought some expensive chacos about a week ago for almost $95. I ended up trashing the box, but kept the receipt. The shoes must not be for me, they actually hurt my feet. They make my feet burn and feel absolutely uncomfortable especially if I wear them for more than a couple hours. I called to ask about returning, the receipt says as long as they weren’t on clearance and I had the receipt, I could return them. The man told me I had to have the box in order to do a return. Which is unfortunate. I’ve been to many places that would work around a box to receive back some shoes, and that’s how you keep customers. They could have at least offered some type of store credit so I could buy some t-shirts or something. I probably won’t return to this place. I feel like they were only nice to me just to sell me some shoes, the moment I left with them, it’s all on me. Now I’m stuck with shoes that they told me would feel so amazing on me and would help my posture but really they hurt me.